Welcome to Kuzco & Co Accessories!

ABOUT US

Kuzco & Co Accessories was founded in 2019 by Jasmine Manning under the original name, Fantasyland Accessories. The name didn't quite suit the personality behind the products so it was changed in 2020. Our aim is to make your park days easier and more enjoyable with our extending range of products all of which are made in house. Before we launched our brand we took time to test our products in the parks and we've never looked back. Thank you to everyone who has supported us so far and thank you to all of you who will support us going forward.

POSTAGE

UK - 2nd Class is FREE on all orders over £10 though you can upgrade by picking an option from the dropdown whilst checking out.

There is a surcharge for all international orders. We currently have options for postage for the following areas: USA and Canada, Europe and Australia. If you do not live in any of these areas please contact us and we can arrange to add your area to our postage list as we do offer shipping worldwide.

If we are due to be away from our office at anytime for whatever reason (vacations, family matters...) we will publish that information on this page and across our social media platforms.

PAYMENT

Payment is to be made via PayPal only. Please note that once you press the "buy now" button it will automatically send you an email confirming your order even if you have not gone through with the PayPal transaction. We will check each order and those that have not been paid for will be cancelled. We will notify you via email if your order has been cancelled due to no payment. This is not ideal however it is how the website is built and we cannot change that.

TURNAROUND TIMES

Our turnaround times vary, this is dependant on what is in your order. Please see guidelines below.

Ear Holders - Up to 10 working days.

Scrunchies - Up to 10 working days.

Bracelets - Up to 14 working days.

Straw Toppers - Up to 21 working days.

Earrings - Up to 21 working days.

We will always aim to get the items made and sent out quicker than these turnaround times however this isn't always possible due to the amount of orders we may receive.

Please note these turnaround times are to make and dispatch your order. This doesn't take delivery time into account.

RETURNS POLICY

As all of our items are made to order we do not accept returns nor do we offer exchanges though if you are unhappy with your order please do contact us and we will see what we can do to resolve your issue.

SOCIAL MEDIA

We absolutely want to hear your feedback and see your photos so please find our social media links in the footer of this page.

BRAND REPRESENTATIVES

We scout for brand representatives as and when we need them so keep an eye on our Instagram account for details on how to apply. All of our brand representatives have their own discount code so make sure you follow them on Instagram to get ahold of their discount code to use on our website.

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